Dealer management system determines winners

Do your key personnel in your dealership know what the score is, or even what it takes to win?  What I mean is, does your service salesperson or parts salesperson know what level of sales they need to make each month, week, or day?  Do they have a goal for average ticket sale, average labor […]

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Monthly checklist for dealers

Through the years of managing a dealership, I compiled a list of items to perform each week that I thought you might find useful. The list would then be strategically placed on my calendar. This list is in no way complete and your own specific requirements may alter it. Week 1: Review Sales Monthly goals […]

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Wilkins RV dealer story

Wilkins RV, a third-generation family owned dealership located in Bath, NY, has a long-standing tradition of providing great service to its customer base.  Having been recognized by RV Business Magazine as a Top 50 dealer, Brian Wilkins and his staff know what it takes to run a successful RV business.  And by utilizing IDS Astra’s […]

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Dealership Manager Toolbox

The owner or manager of a dealership, or any enterprising company, must have a toolbox to manage the business, the employees, and plan for the future. Management skills such as team building and motivational skills, as well as marketing skills, sales skills, etc. can only be as effective as the tools you use to employ […]

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Buckeye Marine

Recognized as the top Canadian dealership by Boating Industry’s Top 100 Dealers, Buckeye Marine, located in Bobcaygeon, ON, prides itself on more than 60 years of long-standing relationships in the boating community, giving back to the industry, and providing the best in customer service for the generations of customers who have walked through their doors. […]

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Greg Dewalt

I was visiting with an old friend of mine the other day when the topic of bonuses and incentive pay came up.  The team he works with was not being motivated by the incentive pay plan the company has for them.   So I asked him a few questions about the system they have in place, […]

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Now that you’re in the heart of your busy season, do you feel confident that you know all of the customers who have come through your door and that your sales staff is following up with them properly? IDS CRM can eliminate the guesswork by helping you track all of your customer traffic and has a […]

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Did you know that in order for user of your dealership to be able to utilize the great email features within IDS Astra G2, they each need to have their email address and SMTP credential setup in the G2 user file? This is located in G2>ADMIN>ADMINISTER G2>MAINTAIN USERS Update all the information found in the Email section of the user […]

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