Darrin Abel, General Manager of RV General Store, located in Norman and Oklahoma City, OK, and his team are benefiting from huge recent success.  With a strong employee base, making smart business decisions, and being based in a location that experienced less of a struggle during the recession, RV General Store was able to expand […]

IDS would like to congratulate 28 of its customers who will be honored as 2014 RVBusiness Top 50 dealers.  These dealerships will be honored during an evening reception on November 12th at this year’s RVDA event in Las Vegas.  IDS customers ArrKann Trailer (Edmonton, AB), ExploreUSA RV Supercenter (Plano, TX), and Ketelsen Campers of Colorado […]

IDS is pleased to introduce a new addition to its staff. Lindsey Manders joined IDS in June as a Help Desk Administrator, serving as an initial point of contact for many customer inquiries.  Lindsey enjoys being able to help customers with any assistance they may need so they can get back to work as quickly […]

Author: Mark Berggren It’s that time of year where you should begin mapping out marketing strategies for the 4th quarter and the first three quarters of 2015. We’ve provided you with a simple and straightforward Marketing Planner for use during departmental meetings that will help get the creative juices flowing in order to plan an […]

Established in 1992 by owner Ken Whiting, Outdoor Travel has grown to become a premier RV dealer in Canada’s Golden Horseshoe region.  Through good employees and good customer service, the Hamilton, ON, dealership has made great strides in both its service and customer relationship management to create the best possible experience for anyone who comes through the door. […]

In order to stay in business for 60 years, you need to establish core values in your dealership and know how to take care of your customers.  Through Excellence, Customer Delight, Integrity, Teamwork and having Fun, Tim Veurink and his staff have worked to make Veurinks’ RV Center a Top 50 dealer.  Located in Grand […]

Guest post by Sarah Engel, Marketing Consultant at G.1440  I was talking with my boss earlier about billboards we see on our respective drives to work. That got us on the topic of our favorites, and he brought up one that, when he saw it, he felt was the best he’s ever seen. It featured […]

Have you hired a new employee recently and struggle to find the time and effort to properly educate them on the IDS system?  Do you find it difficult to do this while managing business during your busy time? To help get your new employees using IDS efficiently and productively we have developed remote training packages […]

Ketelsen began as small RV business in 1962 on the family farm when Johnny Ketelsen wanted a camper.  In order to get one at the right price he had to buy several. Johnny turned around and sold the remaining campers to his buddies and the business was born.  Now it’s one of Iowa’s largest RV […]

IDS is glad to welcome back long-time employee Kurt Vajgrt. Kurt previously worked 10 years with IDS and rejoined the team in January as a Customer Advocate in the professional services department. His primary job responsibilities include taking new clients live on the IDS software, upgrading current customers to Astra G2 and supporting new customers through the […]