The service that you are able to offer to your customers is the lifeblood of your dealership. It builds trust with your customers and establishes your reputation. The majority of this responsibility falls on the shoulders of your Service Writer. Your Service Writer, by far, communicates with more customers in your dealership than anyone else. […]

IDS is pleased to announce the hire of Niral Vora as its Innovations Manager. Niral comes to IDS with several years of experience in technology-based product development and digital marketing. He has worked with industry verticals such as retail, banking, international logistics and the government. One of his biggest achievements to date is helping uncover […]

Watch this free webinar on-demand where Jeremy Ketelsen and Brian Wilkins will share with you best practices for leveraging a CRM solution and how it can help grow your dealership.  

Now that we are fully into the winter season, this tends to be the time of year a lot of dealerships are evaluating what happened the previous year, and what improvements can be done to make this year even better.  A lot of these improvements revolve around technology in your business. Here’s some important things […]

Kyle Kelly and the staff at Kelly’s Port Marine are in the business of selling fun for a living and their customers are the great benefactor. Established in the Lake of the Ozarks in 1977 by Kyle’s father Randy, Kelly’s Port has grown to be one of the top marine dealerships in the area through […]

IDS is pleased to introduce Jako Grobler as the newest member of its Development Team.  Jako began working at the IDS Markham office on October 6th with his primary focus on G2’s new product initiatives. Jako came to IDS after previously working for Sabre Limited, a Cambridge, ON, based company.  Jako’s always had a love of […]

Darrin Abel, General Manager of RV General Store, located in Norman and Oklahoma City, OK, and his team are benefiting from huge recent success.  With a strong employee base, making smart business decisions, and being based in a location that experienced less of a struggle during the recession, RV General Store was able to expand […]

IDS would like to congratulate 28 of its customers who will be honored as 2014 RVBusiness Top 50 dealers.  These dealerships will be honored during an evening reception on November 12th at this year’s RVDA event in Las Vegas.  IDS customers ArrKann Trailer (Edmonton, AB), ExploreUSA RV Supercenter (Plano, TX), and Ketelsen Campers of Colorado […]

IDS is pleased to introduce a new addition to its staff. Lindsey Manders joined IDS in June as a Help Desk Administrator, serving as an initial point of contact for many customer inquiries.  Lindsey enjoys being able to help customers with any assistance they may need so they can get back to work as quickly […]

Author: Mark Berggren It’s that time of year where you should begin mapping out marketing strategies for the 4th quarter and the first three quarters of 2015. We’ve provided you with a simple and straightforward Marketing Planner for use during departmental meetings that will help get the creative juices flowing in order to plan an […]