Kristen Beach

You may have noticed new faces on the IDS sales team in recent months. Kristen Beach and Wylie Hutchison both joined the IDS sales team this year and each have already made an impact in their respective roles. Kristen joined IDS at the beginning of the year as an Account Manager and has already experienced great success in getting prospects engaged with the...

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IDS is pleased to introduce Brit Connor as its new Business Development Representative. His primary role is to engage with prospects and determine their dealership needs and overall interest in a dealer management system.  Brit came to IDS as a recent graduate from Cornell College in Mount Vernon, IA, where he received a degree in Kinesiology. Cornell is one of two colleges in...

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IDS would like to make you aware of an update that could impact your daily operations of the Astra G2 system. Windows users are now receiving notifications prompting them to upgrade to Windows 10. We strongly recommend that you do not upgrade your operating system, or purchase a computer with Windows 10 as its operating system at this time. As is the case...

Tom Roeder

Integrated Dealer Systems would like to welcome Tom Roeder as its new Director of Sales. Tom began his new role in July and is located at the Wake Forest office. “We are really excited to have Tom join us and lead the sales team as we continue to work to improve our effort to service the market and our customers better,” said IDS General...

It’s no secret that in order to be a successful RV business, you must rely on bringing in new customers and keeping your current ones. On average, a customer will look to trade-in their RV every 3 to 4 years. With that active of a market, you need to make sure you maintain consistent communication with each and every one of your customers...

The service that you are able to offer to your customers is the lifeblood of your dealership. It builds trust with your customers and establishes your reputation. The majority of this responsibility falls on the shoulders of your Service Writer. Your Service Writer, by far, communicates with more customers in your dealership than anyone else. To put it in perspective, if your Service...

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IDS is pleased to announce the hire of Niral Vora as its Innovations Manager. Niral comes to IDS with several years of experience in technology-based product development and digital marketing. He has worked with industry verticals such as retail, banking, international logistics and the government. One of his biggest achievements to date is helping uncover opportunities in digital, such as the development of...

Now that we are fully into the winter season, this tends to be the time of year a lot of dealerships are evaluating what happened the previous year, and what improvements can be done to make this year even better.  A lot of these improvements revolve around technology in your business. Here’s some important things you should be evaluating right now, from a...